Privacy Policy

We may collect the following information when you contact us or purchase our services:

• Full name of client, authorized representative, or inquiry sender
• Business / company name and official organizational details
• Phone number and WhatsApp contact details
• Email address for official correspondence and proposals
• Billing and business information required for invoices and contracts
• Project requirements, technical specifications, design assets, and scopes of work
• Information submitted through contact forms or customer support channels
• Technical information such as IP address, browser type, device specifications, and standard web logs

We only collect information that is reasonably necessary to provide and improve our services.

Your information may be used to:

• Respond to your inquiries and support requests
• Provide accurate quotations, formal proposals, and scopes of work
• Deliver software, website, mobile application, and digital services
• Communicate regarding project updates, milestones, testing, and feedback
• Process payments, issue invoices, and maintain financial and transaction records
• Provide continuous customer support, technical assistance, and post-delivery maintenance
• Improve the performance, usability, and security of our website and services
• Meet legal, regulatory, tax, accounting, and cybersecurity requirements

Payments may be processed through third-party payment service providers (including authorized banks, payment gateways such as JazzCash, Easypaisa, Stripe, or other regulated entities).

Payment information may be processed by the relevant payment service provider according to its own privacy, data protection, and security policies.

We do not sell or rent your personal information to third parties.

We may share information with trusted third-party service providers only when necessary to:

• Process payments and settlements securely
• Host or maintain our cloud servers, infrastructure, and databases
• Deliver requested services, third-party APIs, and deployment pipelines
• Provide technical support and diagnostics
• Comply with applicable laws, judicial orders, or lawful government requests

Our website may use cookies and similar technologies to improve website functionality, enhance security, analyze visitor interactions, and improve the user experience.

You may control, manage, or disable cookies through your web browser settings. Please note that disabling essential cookies may impact certain functionality of the website.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures include encrypted communication protocols (HTTPS/SSL), role-based access controls, and secure server environments.

We retain information only for as long as reasonably necessary for providing services, maintaining business and accounting records, resolving disputes, preventing fraud, or complying with applicable legal and statutory requirements.

Once data is no longer required for legitimate business purposes or statutory compliance, it is securely deleted or anonymized.

Our website may contain links to third-party websites or services (such as external tools, developer documentation, or payment processors). PrimeDigit Solutions is not responsible for the privacy practices, cookie policies, or content of external websites.

We recommend reviewing the privacy notices of any third-party websites you visit.

You may contact us to request correction of inaccurate personal information, verify records we hold about your business, or ask questions about how your information is handled, subject to applicable legal, regulatory, and contractual requirements.

For any privacy-related questions, corrections, or inquiries, please contact our compliance desk: